FAQ: Frequently Asked Questions | Uberpong
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Frequently Asked Questions

General Questions 

1. Q: How long does it take to get my Uberpong paddle after ordering?
    A: Please allow for around 7-10 business days for us to print and assemble your paddle(s). During checkout you can select your shipping speed and choose to receive your order via USPS or FedEx.

2. Q: But what if I want it faster? 
    A: Make sure to select "Rush Printing and Assembly" during checkout and we will have your order shipped out to you in 3 business days or less! Or you can send an email to info@uberpong.com.

3. Q: Can I customize anything else other than what is printed on the rubber? 
    A: Not yet. We are looking into offering this in the future.

4. Q: Can I buy a gift certificate?
    A: Yes. At the top right of the page is a "Gift Certificate" link. Click on this and you can add gift certificates for values of $10, $25, $50 and $100. 

5. Q: Do you offer coupon codes? 
    A: Keep your eyes on Uberpong.com for free shipping and holidays specials. We also have special offers on our Facebook Shop, Instagram and Twitter channels.  

6. Q: Can you bring the Uberpong party to our company/event? 
    A: Sure. We can create world class events for you. We have our own tournament management software and of course custom ping pong paddles

7. Q: Does my Uberpong paddle instantly boost my cool factor and give me special powers? 
    A: Of course! 

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